Due to lack of response & appropriate action taken by
ELECTRONIC DATA SYSTEMS (EDS)
in regard our report on corrupt and unethical behavior of individual (EDS) staff, I have no choice but to disclose the following:
A Brief Overview
I Siegfried Hirsch and my wife acting as assistant, supplied a service to EDS by providing lesson plan course material & training for their trainees at Wuhan – China. From the start, the whole process which is still "ONGOING", was and is corrupt and unethical due to the behavior of individual staff and by the company as a whole, due to its unwillingness for whatever reasons, to deal with the situation appropriately. We obtained more than enough evidence to prove that certain (EDS) personnel were responsible for the deliberate manipulation and coercion of suppliers (us) for their own monetary gain, whereby they also defrauded (racketeering) their own company. These same personnel are still employed by EDS.
It is our intention to “KEEP EDS HONEST” in regard to their BUSINESS PRACTICES POLICY. By their deliberate lack of response to a simple question “Have you asked your Training Coordinator (Wuhan) the relevant questions we discussed, via our telephone conversation?” they imply that they are AFRAID of the consequences of that QUESTION by not responding. We believe that EDS as a whole has acted UNETHICALLY due to allowing UNETHICAL personnel to continue in their employment without taking appropriate steps to deal with this scam. If they were treating this matter based on the true concept of the word “ETHICS,” they should not be afraid to answer the above simple question. What are they trying to hide? We have evidence to prove beyond doubt that “EDS's Training Coordinator (Wuhan),” participated in UNETHICAL activities which will be substantiated via emails, reports, telephone messages etc. to anyone who shows an interest in this scam. It involves both, the RACKETERING of the EDS company and the COERCION of suppliers (us) by currupt corrupt EDS staff. Perhaps EDS realizes that the answer to the above question will REVEAL the identity and involvement of higher Management EDS personnel, which we believe is the reason 'WHY' EDS refuses to answer the above CRITICAL but SIMPLE question. They have lost interest acknowledging our emails some time ago, hoping that we will shut up and forget about this scam.
Since we have received zero response and feedback from them, except that their investigation is “ONGOING”, we would like to remind them of their “CODE OF ETHICS” which they are obliged to HONOUR in practice, not just in theory. They have given us no choice but to police their investigative procedure on an “ONGOING” basis, to ensure that they PRACTICE their ethical THEORIES. Whilst EDS uses its INTERNAL sources which according to our experiences are subject to BIAS, we will be using the OPEN, UNBIASED and EXTERNAL sources of the internet which allows the general public at all levels to form their individual opinions. After all, freedom of speech is the essence of DEMOCRACY provided it is based on the TRUTH. On the other hand, “WITHHOLDING the TRUTH would appear to be UNDEMOCRATIC.” My intention is not to discredit EDS but to ensure that they “practice what they preach” and to keep us informed as agreed. EDS has given us no choice but to follow this course of ACTION because of their INACTION and lack of cooperation.
However, even though we have been damaged by (EDS) staff and the lack of response by EDS as a Company, we will offer them a choice. Either they communicate with us directly, or if they prefer, via this website. Since we have nothing to hide we prefer the latter but if EDS prefers the former --- that's OK by us. This is an appropriate time to repeat that simple question: “Have you (EDS Global Investigations) contacted and questioned “The Training Coordinator (Wuhan)” as promised. A Yes or No answer would be appreciated” REMEMBER, WE AGREED THAT THIS IS THE PRIMARY QUESTION WHICH WILL REVEAL THE TRUTHFUL PREMISE TO YOUR ONGOING INVESTIGATION. The question is “DOES YOUR COMPANY WANT TO KNOW THE TRUTH?” IF SO, PLEASE SHARE THE CURRENT FINDINGS OF YOUR INVESTIGATIONS WITH US. WHY ARE YOU AFRAID TO DISCLOSE YOUR INFORMATION? WE WERE NOT AFRAID TO DISCLOSE OUR INFORMATION TO YOU UPON YOUR REQUEST. WHAT ARE YOU TRYING TO HIDE?
During our early correspondence with EDS we mentioned that we wanted them to be aware of UNETHICAL activities that we had discovered while providing our services. It took many attempts and a great deal of effort and time on our part for EDS to take our substantiated claims seriously. For some reason certain EDS Management Personnel lacked the motivation to act.
We were cross-examined by an EDS Global Investigation official, to whom we supplied all the information we had acquired. WE did most of their investigative work for them but at the time we did not realize that they would have preferred us to have kept silent. We were asked to keep this information confidential. Based on our experiences with EDS Management, we have obtained the impression that they are only concerned what effect this scam would have on their “IMAGE” if it became public. They show absolutely no concern for the victims (us) and the abuse and damage we have been subjected to by the pre-meditated and UNETHICAL ations of their employees. We were promised feedback in regard to the proceedings that would be taking place once we gave them our information. I was even asked by their security officer, as to what questions I would ask the primary suspect (Training Coordinator.)
We have sent many emails asking for feedback and all we have been getting is “our investigation is ONGOING.”. It has been more than three months since we contacted their first high management departments. None of them have been honest or helpful.
Uninterested and Irresponsible EDS Management
1. Since the first third party phone call (13/07/07) we have been trying to discover their contacts within (EDS.)
2. We obtained more than enough evidence to expose them but (EDS) staff at Wuhan ignored our complaints. After a prolonged series of negotiations with “The Training Coordinator” at Wuhan (EDS) Branch she stated that she denied having any knowledge of the third party from whom we obtained the ORIGINAL and AUTHENTIC (EDS) Services Training Agreement. When we enquired (we have a separate file and many emails on this aspect alone verifying that this Training Coordinator is lying to protect her-self and her higher management colleagues) she also demanded that we must not mention this again on EDS premises. This lady deliberately delayed due process by using various unprofessional and UNETHICAL methods (we have files giving detailed information which substantiate the above) in order for us to be contacted by THE third party which she claimed and still claims she knows nothing about.) ONCE THIS EDS EMPLOYEE IS QUESTIONED THE WHOLE TRUTH WILL BE REVEALED WHICH WILL EXPOSE MEDIUM TO HIGH MANAGEMENT EDS PERSONNEL. I have not been getting any feedback from EDS because THEY ARE AFRAID OF THE CONSEQUENCES OF THE ANSWER(S) TO ONE OR TWO SIMPLE STRAGHT FORWARD QUESTIONS by one of their staff. UP TO THIS DATE EDS BLATANTLY REFUSES TO ANSWER OUR SIMPLE QUESTION -- “Could you please let us know if you have asked your training coordinator the relevant question(s) we talked about on the phone? – A simple Yes or No answer is ok.” THE SIMPLE TRUTH OF THIS MATTER IS THAT the “Training Coordinator” is only the tip of the iceberg.
3. On 28/08/07, I sent an email to the (EDS) Boardroom Communications without reply. I tried again on 30/08/07 without a reply which has proved to be typical of EDS MANAGEMENT STAFF from top to bottom.
4. I telephoned (29/08/07) “The Training Manager – Shanghai” and informed him how we were manipulated and coerced into signing a compulsory third party agreement which he later requested us to fax to him. On the (30/08/07) we sent him the same and he informed us the next day that he knew nothing about it and that he did not have the power to do anything about it. When he advised his superior (Human Resources Manager - Shanghai), about this document and proceeded to ask some related questions, this HR Manager got angry for showing him the document. Soon afterwards he advised his Training Manager, that he did not like me and to get rid of me.
5. By this time we were exhausted, since we were unable to contact any responsible EDS Management staff, who had the courtesy to at least listen to what we had to say. Finally we were fortunate enough to obtain an email address from an honest (EDS) person (not management) whereby we were able to contact “THE CEO OF TRAINING OPERATIONS IN CHINA.” I sent him an email (01/09/07) to which I received a quick reply stating that “I can assure you that as a company we do not tolerate UNETHICAL behavior.” He was very desperate to find out who gave us his email address and seemed very relieved when I told him after his persistent questioning. He requested more information, so I sent him a full report (03/09/07) exposing the UNETHICAL behavior of his colleagues. There was no reply, no confirmation of receipt of my report – nothing!! He simply went traveling. When I threatened to put this on the web, he sent me a mail stating that the matter is in the hands of (EDS) security and legal department (Shanghai) – whether this was true or false I do not know. To this day, based on this high ranking EDS officer's hesitant response and lack of it – I ponder whether or not, he was aware what was going on, or whether he was afraid to pass on our information to Head Office(Texas) much sooner than he HAD TO. It turned out that he had no choice but to pass it on to where it is now – which would take too long to explain at this point in time. This high ranking (EDS) CEO should NOT make ETHICAL statements, when he has neither the will nor the courage to reply, or at least confirm receipt of information sent to him by us at his request, exposing UNETHICAL practices of RACKETERING by his colleagues. Instead he tried to run away by going traveling. I wonder if this is the typical behavior of GLOBAL HIGH EDS Management Staff? Or is it that EDS has a policy, whereby they use China as a training ground for their novice managers. If so; WE WOULD BE ONLY TO PLEASED TO TRAIN YOUR MANAGERS IN REGARD TO BASIC BUSINESS PRACTICES.
6. We were seriously thinking of placing this scam on the internet after this demonstration of indifference but we tried another course of action. I obtained a phone number (19726051624) Liz Bonnet – EDS Public Relations whom I rang 11am, 17/09/07. I left a message and asked her to return my call. As anticipated, I did not receive a reply.
Mr. Siegfried Hirsch, I am with EDS Global Investigations and have been asked to look into the concerns you have brought to EDS' attention. EDS takes your concerns seriously. I would like the opportunity to discuss the concerns you have raised in more detail. This would be beneficial in order for me to conduct an independent and thorough investigation. Please provide me with a number to reach you and an appropriate time to call.
I look forward in hearing back from you. Thank you.
7. The above email was received on 24/09/07. At the time, we were relieved that someone at EDS had finally taken an active interest. EDS’s CEO in China finally, due to having no choice, had to pass on our information to Security & Investigations in Texas USA. The question remains – WHY DID IT TAKE 24 DAYS? I guess at the time we thought that we were lucky that it was passed on at all. We did everything and more that was requested of us via the above email and the investigating officer's verbal requests via telephone because we believed that FINALLY justice would prevail. HOW MISLEAD WE WERE! Sure, the email is professional and courteous but when we read it more objectively, we realized the true concept of this mail. EDS Global Investigations are very clever. Firstly, they state that they are an independent company, which would imply that they have no connection or association with EDS nor us. Referring to
The above email “I am WITH EDS Global Communications ……..” implies the opposite. He is WITH EDS but he claims to be independent of EDS. This contradiction is somewhat confusing. Secondly, he makes it clear by means of repetition (3 times), that he is investigating “My” concerns which implies that EDS is not concerned. Thirdly, it is clear that EDS does not give a damn about MY concerns and that they are only concerned whether or not this scam could affect their projected image. According to the email above, I believe what is taking place, IS NOT AN INDEPENDENT INVESTIGATION and as a result is biased. The officer that is doing this investigation is either employed or contracted by EDS to do their investigations and is paid by EDS. The conflict of interest is obvious.
Current Situation
We have been repeatedly informed that “the investigation is ONGOING.” For us it has been ONGOING for over three months and we have definite evidence to prove that the primary suspect (Training Coordinator – Wuhan) has through her actions shown to be UNETHICAL according to EDS Business Practices as stated in their Training Services Agreement – Exhibit A, ~3, ~5.
~3. No (EDS) employee is to ask for anything of value from a supplier.(They organized a third party to do their dirty work)
~5. If any (EDS) employee engages in ANY type of UNETHICAL
Behavior such as requesting anything of value from a supplier,
the supplier is requested to report the incident ……etc.
EDS’s code of business practices are of little consequence, if top level management lack the intestinal fortitude to deal with those EDS employees, that take part in pre-meditated UNETHICAL behavior for their own personal gain, at the expense of both their company and suppliers.
May I remind EDS that the primary function of business is the business of communicating accurately and honestly and that it’s secondary function is the buying and selling of goods and services. According to our experiences with EDS we feel it believes in the opposite which implies that $$$$$$$$$$$$’s and people are their primary and secondary interests respectively. In our case EDS has failed miserably in regard to its primary function due to unethical practices by its staff and its refusal to accept the truth and deal with it in a responsible way. It is also amazing that the same unethical staff are still in charge and running the EDS Training Scheme at this moment, as if nothing UNETHICAL has happened.
Conclusion (for now)
EDS Security & Investigation Department in Texas, USA had this information for over one month and refuses to answer our many emails in regard to a simple question – simply requiring a Yes or No answer. Quote: “Could you please let us know if you have questioned “The Training Coordinator (Wuhan)? A simple Yes or No answer will do.”
EDS claims that they are treating our concerns seriously. We find it difficult to comprehend, that if their investigation has been “ONGOING” for over one month and that it was agreed (via telephone) that “The Training Coordinator-Wuhan” should be questioned first --- then WHY are EDS refusing to give us a SIMPLE YES or NO answer, UNLESS EDS DOES NOT WANT TO ACCEPT THE RESPONSIBILITY OF THE OUTCOME OF THAT QUESTION and to where it WILL lead. This will not go away until it is dealt with, to ensure that no other suppliers of services in a similar situation will be subjected to UNETHICAL treatment by Corporate Companies and/or their Management Personnel.
** WE WELCOME ANY CORRESPONDENCE FROM AN HONEST AND RESPONSIBLE EDS PERSON WHO WILL TREAT US THE WAY HE OR SHE WOULD LIKE TO BE TREATED
**WE ALSO WELCOME ANY CORRESPONDENCE FROM THE GENERAL PUBLIC WHO MAY HAVE HAD SIMILAR EXPERIENCES AND WOULD LIKE TO SHARE THEM.
Siegfried Hirsch.
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